Dodle collects your personal information when you register with us for our products, use the Dodle websites, videogames, mobile applications, online store or other services (“Services”) or otherwise contact us online. We use this personal information to: provide you the products or Services you have requested; create your user profile; to send you information about our products or Services and your registration; when you agree, to send you marketing information; and to respond to your correspondence.
Dodle Games, Dodle Entertainment are part of the same group of companies (together, "Dodle" or "we"). We respect the privacy rights of our customers and are committed to protecting the personal information collected about you. We have adopted this Privacy Policy to explain how we collect, store, and use the information you provide us. By using the Dodle Services, you signify your assent to the terms of the Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services. We reserve the right to make changes in this Privacy Policy, so please check back from time to time to ensure you are aware of any changes. Your continued use of the Services will signify your acceptance of these changes.
Dodle collects your personal information at different times when you interact with our Services, including when you buy our products, or otherwise contact us. Generally, personal information is collected when (a) you use a Service, (b) you create an Account, (c) you make a purchase within our Services, (d) you create user generated content, (e) you watch advertisements within our Services, (f) you sign up to a newsletter, (g) you contact Dodle customer service and during technical support sessions, (h) you enter into a contest or sweepstake, (i) you chat with other users of the Services, (j) you wish to participate in a beta or otherwise download a patch or a demo and (k) you share or otherwise contribute to our social media channels and other community websites.
Whatever the activity may be, we will only collect personal information to the extent deemed reasonably necessary to fulfil your requests and our legitimate business objectives.
To access certain Services, you will need a Dodle Account. During the creation of your Account, we will ask your nickname, password, email address, date of birth (or age) and country of origin. This information is mandatory to create an Account. On other Services, Dodle may ask you additional personal information relevant to the Service such as your phone number, home address or geo-location information (for example, you will be asked your home address when purchasing a product within our online shop, in order for Dodle to deliver the product to your home address). Visitors purchasing goods or services through our online store will need to provide a valid credit card number and expiration date, in addition to the credit card holder's name, date of birth, mailing address, phone number and e-mail address. In addition, we may collect demographic information such as your age, gender, favourite styles of gaming and the device you own or plan to buy. Note that Dodle does not collect nor store any credit or debit card or other banking data.
Dodle collects personal information via internet forms. For example, a new user to any of the Services may be asked to register by providing his or her name, date of birth or age, phone number, and home address. This information will then be associated with your Account, so that you may identify yourself during future visits to each of the Services. Dodle also stores and maintains personal information that you submit to us in an e-mail or that you post on our bulletin board.
If you do not submit personal information when asked by Dodle, your refusal may limit our ability to process your online product registration, Account creation, contest registration, purchase via our online store, or request for technical support.
This Privacy Policy applies only to the Services on which this Privacy Policy is made available by Dodle and not to websites, networks or platforms maintained by other companies or organizations to which we may provide links. Please note, however, that when you link to foreign sites or any other third party sites from our Services, this Privacy Policy no longer applies. Dodle does not control the activities on those third party services and cannot and does not guarantee the security of any personal information disclosed on those third party services.
Cookies. Dodle uses cookies on the Services. A "cookie" is a small bit of record-keeping information that web sites often store on a user's computer. Cookies do not include people's names, e-mail addresses, or other information that is personally identifiable; they are typically used to quickly identify a user's computer and to "remember" things about the user's visit. Dodle may set cookies for your web browser as you visit our websites, use our products or visit a website where Dodle provides ads, content or analytics. For example, Dodle uses cookies to keep track of selected items in your shopping cart on our online store and to remember your Account identifier. You can disable cookies or set your browser to alert you when cookies are being sent to your computer, although this may affect your ability to shop online or to access certain features of our Services. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. In addition to Dodle using cookies on our network of websites, Dodle may allow certain partners to set and access their cookies on your computer. These companies use of cookies is subject to their own privacy policies, not the Dodle Privacy Policy. Please review them carefully.
IP addresses. Dodle also keep tracks of Internet Protocol (IP) addresses for safety and security reasons. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.
Other passively collected information.DODLE may on its own, or with the help of third party analytics tools, collect non-personally identifiable information concerning your and other users’ gaming hardware, habits, behaviours and use of our Services. DODLE collects such information to better adapt our Services to users’ interests and for a better quality of our Services. The information collected may contain the following, without limitation: device unique identity, including MAC address, console, mobile, tablet and console unique identifier or other device identifiers and settings, internet provider, carrier, operating system, hardware information, localization information, date and time spent on the Services, game scores, game metrics, achievements, rankings, time played and statistics, feature usage, advertising conversion rates, monetization rate, purchase history and other similar information. DODLE uses third party ad serving technologies that may collect information as a result of ad serving in the Services and that may display behavioural and non-behavioural advertisements on our Services. The information collected and used for the targeted advertising may contain the following, without limitation: age and gender, number views of an advertisement, device unique identity or other device identifiers and settings, information about Your use of the products and Services, Compatible Mobile Terminal, and other Internet sites (including third party web pages and mobile Internet sites) viewed by you (as well as date and time viewed), advertisement(s) served, the advertisement(s)’ in game location and length, and your response to the advertisement(s) (if any). The analytics tools and ad serving technologies may use server log files, web beacons, cookies, tracking pixels and other technologies to collect said information and may combine the information collected on other DODLE Services with information collected from other third party websites, products and services and with demographic, advertisement, market and other analytics surveys. Standing alone, this information is not personal data; however, if DODLE combines any of this information with personal data, DODLE will treat this information as personal data pursuant to this Privacy Policy. DODLE makes its best efforts to provide You with the links to our partners’ own privacy policies according to which their tools and technologies are used and when available the link to allow You to opt-out from their services.
Information passively collected by Dodle may be used in an aggregated form or to identify specific patterns of you or any individual.
The information you submit to our Services is collected and used by Dodle as set out in this Privacy Policy. In addition, Dodle may use the submitted information to send you advertising or promotional materials, including information about special rebates, promotional offers and other events of interest in accordance with your choices. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the Services we provide you and to better meet your needs. Additionally, Dodle may use your personal information outside of its Services to provide you with products, services or advertisements we believe may be of interest to you.
Please be aware that your personal information may be transferred to, stored in, and processed in Canada. The data protection and other laws of Canada have been recognised by the European Commission as providing an adequate level of protection for processing personal data. Please be aware that Dodle may duplicate your information within Dodle’s own databases for technical purposes or for the uses described in this Privacy Policy.
Dodle may share your personal information among the Dodle group of companies and with its technical partners described in Section 7. This sharing enables us to provide you with information about our Services, which might interest you. To the extent that our corporate affiliates and/or technical partners have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy.
Should you decide to link your Dodle Account to your console manufacturer gaming account Dodle will only exchange information regarding your age, country, date of birth and email with such parties. No other personal information such as your credit card information or address will be exchanged with such parties.
Custom Content. We may work with trusted marketing partners to bring you more useful and interesting advertising content on our Services and on third party sites and services. We may do this by sharing or matching the personal information you have provided us on the Services with the information (which may include personal information) you have provided third parties marketing partners. If you do not want Dodle to match your personal information with trusted partners in order for us to tailor ads or other custom content for you on our Services and third party sites and services, please do not check the box labelled “Share my information with selected third parties” at the moment of creation of your Account or within your Account settings at any time. If you do not check the box related to this Custom Content or otherwise opt-out from this Custom Content by unchecking the box within your Account settings at any time, Dodle will no longer share your personal information with partners to tailor ads or other custom content for you following the date of your request. Please note that opting-out from the Custom Content will not change the behavior of third parties collecting information on the Services. Please see how to opt-out of third party collection in “Other passively collected information” Section above. The list of such trusted marketing partners is available at legal.dodle.com/activesharing/
Once you register to our Services and/or purchase one of our products, Dodle will send you promotional communications about its own products and Services that you may be interested in by email. Along with every communication sent to you, Dodle gives you the opportunity to discontinue receiving future communications from Dodle.
If you do not want Dodle to send you communications about special rebates or promotional offers, you may opt-out from receiving these communications at the time your personal information is collected or by contacting us by:
If for any reason you wish to question, view, correct or delete the personal information collected about you by Dodle or its technical partners, please send an email to support@dodle.com. We will be happy to review, update or remove information as appropriate. However, we may still retain information in our files to resolve disputes, enforce our agreements, due to technical or legal requirements or matters related to security, integrity or operation of our Services.
Unless stated specifically to the contrary on the applicable Dodle Service, Dodle’s Services are intended for a general audience. Dodle encourages parents and guardians to spend time online with their children. We urge parents to instruct their children to never give out their real names, addresses or phone numbers, without permission, when using the Internet. We recognize a special obligation to protect personal information obtained from young children. Therefore, in order for children under 12 years old to register on any Service, we require that the child provides the email address, or other contact information, of a parent or guardian who will be contacted by Dodle in order to inform, confirm, modify or refuse his or her child’s registration. Dodle reserves the right to request written proof of the parent or guardian’s authorization at any time. Until the parent or guardian answered to Dodle’s email pursuant to Dodle’s instructions, the child’s use of the Services will be limited.
We take your privacy and the security of your personal information very seriously. To protect your personal information, Dodle maintains appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. We use robust security measures to protect personal information from loss, misuse and alteration. We use industry-standard practices such as encrypted communications, physically secured rooms, firewalls and password protection systems to safeguard the confidentiality of your personal information.
In addition, we take reasonable steps to assure that third parties who collect personal information on our behalf provide sufficient protection of personal information in addition to requiring their compliance with this Privacy Policy at all times.
Any questions or complaints or comments about this Privacy Policy or our use of your personal information, please contact our Privacy Policy Administrator by:
The terms of this Privacy Policy are incorporated into our Terms of Use.